Experienced lead technician
Jose Hernandez leads the diagnosis and repair work.
Mobile VW electrical repair · Chicago
If your VW will only start when you lift or jiggle the key—or the wipers, radio, blower, lights, or signals work only sometimes—the electrical turn-key ignition switch may be failing.
Jetta · Passat · Tiguan · Beetle · Golf / GTI

Recognize the problem
The electrical switch is a small block behind the key cylinder. As its internal contacts wear, it can create intermittent faults that are easy to mistake for several unrelated problems.

Older turn-key models
We diagnose electrical ignition-switch problems on many turn-key Volkswagen vehicles, with a focus on approximately 2008–2016 models. The exact switch and access procedure vary by year and trim, so call with your VIN or vehicle details.
Have a different model year? Call (773) 521-7000 so we can confirm service compatibility.

Two different issues
NHTSA recall 23V-604, Volkswagen code 28H7, concerns a polyfuse in certain physical ignition switches that can fail in high-temperature conditions and cause an engine stall or electrical-system failure.
The official recall population includes certain 2019–2020 Jetta and 2019–2020 Golf GTI vehicles, plus certain 2019 Golf, Golf SportWagen, and Golf Alltrack vehicles. It is VIN-specific. Volkswagen dealers replace an eligible recalled switch free of charge.
The common electrical switch failures we repair on approximately 2008–2016 Jetta, Passat, Tiguan, Beetle, Golf, and GTI vehicles are not covered by recall 23V-604. If your VIN does not qualify, Chicago Car Keys can diagnose the turn-key switch and explain your repair options.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 · Volkswagen customer service: 1-800-893-5298
Focused diagnosis
Replacing the electrical ignition switch does not replace the key cylinder or change the vehicle’s security system. It does not require key or immobilizer reprogramming, so this repair does not have to be performed by a dealer.
Jose Hernandez leads the diagnosis and repair work.
Illinois locksmith license #191-000821.
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Serving Chicago plus Cook and DuPage counties, 24 hours a day.
A clear repair path
Tell us the model, year, location, and what happens when you turn or move the key.
We inspect the switch-related symptoms and explain the repair before work begins.
We replace the electrical switch and address the connector pigtail if it is overheated or burned.
We verify starting and check the electrical functions tied to the ignition-switch position.

Real Chicago repair work



Straight answers
It may be. Electrical ignition-switch failures can cause intermittent starting or accessory problems on some 2008–2016 Jetta, Passat, Tiguan, Beetle, and Golf models. We diagnose the vehicle before recommending repair because similar symptoms can have other causes.
Recall 23V-604 / 28H7 covers certain 2019–2020 Jetta and Golf GTI vehicles and certain 2019 Golf, Golf SportWagen, and Golf Alltrack vehicles equipped with a physical ignition switch. Coverage is VIN-specific, so check the NHTSA recall lookup and Volkswagen recall lookup before arranging paid repair.
Yes. Chicago Car Keys provides mobile Volkswagen ignition-switch diagnosis and repair at homes, workplaces, and other accessible locations in Chicago, Cook County, and DuPage County.
Not usually. Replacing the electrical ignition switch behind the key cylinder does not normally replace or alter the immobilizer components. If the key, transponder, or mechanical lock is also involved, we will explain the additional service needed.
Repair time depends on the Volkswagen model, diagnosis, parts needed, and the condition of the switch connector. After inspecting the vehicle, we will explain the expected completion time before work begins.
Mobile service can eliminate the need to tow the vehicle to a dealership. Final cost depends on the diagnosis, model, required parts, and whether the connector is damaged. Call (773) 521-7000 for an assessment and quote.
More automotive help
Chicago · Cook County · DuPage County
Mobile Volkswagen ignition-switch service is available 24/7 throughout our service area.
Looking for service for another vehicle make? Browse our car key replacement services by vehicle make, or call 773-521-7000 with the year, make, model, and key or ignition problem.