Effective date: September 8, 2026
Chicago Car Keys respects your privacy. This policy explains the information we may collect through chicagocarkeys.com, our quote and contact forms, phone calls, text messages, and mobile automotive locksmith services.
We may collect your name, phone number, email address, service location, requested service, customer type, and the details you provide about your vehicle, including year, make, model, VIN, and license plate. When needed to confirm that you are authorized to request service, you may also provide proof-of-ownership or vehicle documents. We may receive messages and other information you choose to send us. Our website and service providers may automatically collect basic technical information, such as browser type, device information, IP address, and cookie or site-usage data.
We may share information with service providers that help us operate our website, forms, email, communications, hosting, security, or business systems. We may also disclose information when required by law, to protect safety or legal rights, or in connection with a business transfer. We do not sell personal information.
Vehicle details and ownership documents are used to evaluate or verify service eligibility and to maintain appropriate business records. Please do not submit information that is not needed for your request.
We keep information only as long as reasonably necessary for the purposes described above, including operational, recordkeeping, security, and legal needs. We use reasonable administrative and technical safeguards, but no website, email, or electronic storage method can be guaranteed completely secure.
Our site may use cookies or similar technologies needed for site operation, security, and performance. You can adjust browser settings to limit cookies, although some features may not work as intended.
Our services are intended for drivers and vehicle owners and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
You may ask to review, correct, or delete information you have submitted, subject to applicable law and legitimate recordkeeping needs. You may also choose not to provide optional information, although certain details may be necessary to verify eligibility or complete a service.
We may update this policy as our practices or legal requirements change. The effective date above identifies the current version.
For privacy questions or requests, contact Chicago Car Keys at jose@chicagocarkeys.com or 773-521-7000.
